Psychological safety makes for a good team

There’s an interesting recent article in the New York Times here about Google’s search for the perfect team. After a lot of research, they ended up focusing on “psychological safety” – the notion that in the most effective teams, people can say what they think or feel without fear or criticism or attack. “We must Read more about Psychological safety makes for a good team[…]

Who needs advice?

A couple of years ago a friend of mine challenged me with the following question: “You talk about good governance of large businesses. Have you applied it to your own business?” The answer was I hadn’t. I’m a sole trader and I didn’t think about governing myself. Yet the more I thought about it, the Read more about Who needs advice?[…]

How John Lewis governs itself

Over the last decade I have built up a wide variety of resources relating to the organisation and governance of business. In the coming months I will be sharing the best of these on this site. In this post, I share the notes from a conversation I had in 2012 with Stephen May. He was Read more about How John Lewis governs itself[…]